Rutern Policy

Enjoy shopping with the below returns policy features:

 

 1- You have 4 days from the date of receiving any item to submit a return request.  The shipping costs will be borne by the buyer, provided that the product is intact, the product carton and all its accessories are intact, and after verification, the amount will be returned within 14 working days.

 2- If the item is defective, does not work properly, or does not match the description of the site, you have the right to return it within 9 days from the date of its receipt, and the price of the item will be refunded to you in addition to the shipping cost that you paid when

 

purchasing.

 3- The amount will be transferred within 14 working days

 

 Some frequently asked questions:

 Q: I received a defective/damaged product, can I get a refund?

 If the product you received is damaged or if it is defective, you can return the product within 9 days from the date of receipt, provided that it is in the same condition that you received it in with the original box intact and/or the packaging intact, once we receive the returned product, we will check it, and if any  If the product is defective or damaged, we will return the value of the paid product along with any shipping fees paid within one week from the date of your request to return the product.

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